Do You Know What You Are Getting?

By Elliot Vos

A bit over a month ago now, I read an article in my school’s weekly magazine which questioned how Apple, Inc. could be rapidly increasing its market share in computers in the college sector. The author cited how many Macs he saw on campus, and then pondered whether these students and faculty “really understand the implications of switching to a Mac.”

I read on to see what the author thought these “implications” were. I was slightly ashamed of my school’s publication when I discovered that the author had researched the situation rather shallowly. Instead of gathering opinions from Mac users about why they chose to purchase their machines, he simply stated a few of the prevalent gripes from Windows users that had not spent much time (if any) in front of a Mac –there is not much software available for Mac, you are not allowed to install OS X on a non-Apple computer, and a PC with an equivalent configuration is much cheaper. Benefits mentioned were limited to OS X’s UNIX foundation, fewer viruses, and the ability to run Windows if so desired.

I could write an entire article rebutting every point, but I won’t belabor a topic that has been discussed ad nauseam on the Internet already. There were a couple of other things which bothered me, though, which I will discuss.

First, why is the emphasis put on switching to Mac rather than choosing Mac? When you buy a car, or even when you buy a PC, you choose which one is best for you. Why, then, is Mac so different that you are switching to Mac rather than just choosing it from among all the options? This prejudice shows the OSism (think sexism or racism) that much of the tech world suffers from.

Second, why wouldn’t a student or faculty member at a tech-savvy school like Rochester Institute of Technology know something about the “implications” of their choice in computers? I know there are exceptions, but a good lot of people depend on those computers for their livelihood.

In the matter of full disclosure, I was until very recently a student at RIT, I purchased a Mac during my tenure therein, and I very much knew what I was getting. I understood that Apple strove to make the most elegant machines from the hardware to the software, and that I was paying a little bit for the design. I knew that things would be different from what I was used to on my PC, but for the most part I heartily welcomed those changes. I am very pleased with my decision as I am generally much happier with my computer experience behind a Mac than behind a PC. Aside from the design and user experience, there are the practical questions to answer when purchasing a computer. What will you be using it for? What would you like to be able to do with it all the time, sometimes, or just occasionally? What do these priorities dictate in terms of the hardware requirements to fulfill them?

Being immersed in the computer word as a Software Engineer, it was hard for me to imagine not attempting to acquire at least a basic understanding of what the “implications” might be in choosing a particular computer system. Now that I step outside of my tech-savvy bubble, however, I realize that many people just buy what they see.

How about you? Have you or someone you know ever purchased a computer without really thinking through everything, realizing later that it was not what was wanted and/or needed? Was it a matter of choosing the wrong operating system or merely an inappropriate hardware configuration? Is there something you wish you would have known or thought about?

Not to sound high-on-a-cloud, I’ve made mistakes with my computer purchases. I picked some features for my Dell laptop (which I bought four years ago now) that I did not need. I do not really regret much about my Mac purchase yet, but I may in the future.

The key is evaluating how a system matches up with your needs. Oh, and making sure you actually know what a system’s weak and strong points are instead of merely believing the FUD somebody spreads about a system.

4 comments ↓

#1 Shaggy on 06.12.08 at 12:28 pm

I would disagree with the assumption that most people at a tech school are informed all aspects of technology. My evidence is mostly anecdotal, though - I know plenty of intelligent software developers who, while commanding an excellent knowledge of Java and Rails, would have a hard time finding their IP. While some of us are interested in all details of computing, some only like code, or database work, or other aspects that do not impart a grasp of the details of multiple OS’s.

I know of several cases of people ’switching’ to Macs and finding things far different than they expected, and even one case where the guy plans to make his next machine a PC instead.

#2 Scott Cranfill on 06.12.08 at 12:32 pm

Ok, I’m going to bring down the hammer on you, because you’re my friend, so you deserve nothing less :)

First, my full disclosure: I prefer Windows and, for the most part, PC-makers’ hardware. I recently bought a Dell XPS M1330 laptop, and I posted on my blog about why I chose that, if you’re inclined to know.

Now, while I agree that the lazy Reporter author was spreading FUD, not everything he or she said can be completely refuted.

First and foremost, you cannot rebut the point that Apple does not (legally) allow users to install OS X on non-Apple hardware.

Second, the “PCs are cheaper” argument is stickier, due to things that cannot be configured exactly the same, but often still holds true. I will grant, though, that Apple has gotten much more aggressive in their pricing.

As for the “switch” terminology, blame Apple. It’s their phrasing. And don’t for a second act like they want you to believe it’s okay to “choose” a PC instead of a Mac. I know you are a somewhat-sane Mac-preferring person, but the entire Apple corporate ethos, and the thrust of their ad campaigns, is that people who choose PCs are hapless idiots doomed to a lifetime of computational mediocrity. Blame your evil overlords for the word “switch,” my friend.

#3 Elliot Vos on 06.12.08 at 12:54 pm

Shaggy,
Yes, I know many people like the ones you describe at RIT too. I meant to make it a bit more clear that it surprised me at first, but then realized that some people don’t look into things at that depth. Maybe I’m in the minority, wanting to be an informed consumer.

Scott,
True, you can’t legally install OS X on non-Apple hardware. My rebuttal for that was going to be: Why would that matter? Would you really buy a Mac expecting to install OS X on another machine once you had it? It’s not like you’re allowed to install Windows or Mac on more than one machine at a time, and if you purchase a new pre-assembled computer, chances are very good that you’re getting a new OS license with it. If you’re talking about just buying OS X, you might have a point, but the rest of the article is about buying a Mac (the whole computer).

I’m not going to get into the price argument. My opinion is that Macs and PCs are on a relatively even keel if you take everything you get into consideration.

You have a point with Apple pushing the “switch” terminology. Still I, for one, welcome our new Apple overlords. (Sorry, that has no relevance but I couldn’t resist.)

#4 Scott Cranfill on 06.12.08 at 1:03 pm

Yeah, the scenario I figured the Reporter author was envisioning was after having bought their first Mac, someone goes to look for a new computer, maybe wants different things than Apple offers on their hardware, but then finds out they can’t get OS X on anything else. Probably a stretch, though.

Anyway, pretty good first article. Thanks for being mostly unbiased ;) Good luck with the site; I’ll be watching!

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